BlockBeats news, on February 27, Cobo co-founder and CEO Shen Yu posted on social media that "The essence of business management over the past 200 years has been doing one thing—making people revolve around SOPs (standard operating procedures) as gears. Now that AI Agents are here, if we still force AI into old routines and use it as a side task, failure is inevitable. AI’s true disruption is not skills, but organizational structure.
The larger the enterprise, the more complex the SOPs, because SOPs are essentially ‘algorithms written for human execution.’ To prevent errors and liability, big companies keep patching SOPs, creating rigid, massive networks. Forcing autonomous planning Agents into this only causes computational internal friction. The way to break the deadlock is to dismantle SOPs and let people work around Agent workflows: reconstruct processes into ‘intent and guardrails,’ where humans set goals and boundaries, and Agents autonomously optimize; employees become ‘shepherds,’ only responsible for rule arrangement, exception handling, and value judgments.
Organizational structures will also be reshaped, with departmental walls collapsing, cross-department collaboration becoming millisecond-level API calls, and middle management oversight roles greatly diminishing. The previous generation of ERP/OA/SaaS digital SOPs will be replaced by a new framework of Agents based on ‘intent, dynamic flow, and human fallback,’ rewriting the principles of ‘Scientific Management’ in the 21st century."
Today’s report: Twitter founder Jack Dorsey’s Bitcoin payment company Block is cutting 4,000 employees, nearly half of its staff, as the company bets on AI to change future labor productivity.