2026-02-03 22:21:54

Which expert can tell me, this software has been blocked from updating, how can I resolve it? I cannot install it!

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YeFan

· 02-03 23:04

Hello, during installation, please try the following steps to install the APP: Please proceed in order: Click 【Allow】 to install applications from this source. If a risk warning appears, select 【Ignore risk and continue installation】 → 【Continue】 → 【One-time installation authorization】. Once the installation is complete, you can use Gate App normally. If you still cannot install during the installation process, please try the following steps: 1. Go to Settings - Security - More security settings, and enable installation from external sources; 2. Turn off the enhanced protection feature of Pure Mode: tap Settings - System and Updates - Pure Mode - Enhanced Protection, and select Off; 3. If the above two steps do not resolve the issue, enable Airplane Mode and turn off all networks (mobile data and Wi-Fi). If you encounter any problems during the process, feel free to contact us at any time. We are committed to assisting you. Contact online customer service: App side - Home page - Tap the avatar icon in the top left corner - On the pop-up page, click the top right 🎧 - "Can't find an answer, click here" - Enter "manual" in the input box below - Select "Transfer to human" in the reply message and choose the relevant issue; Web side homepage - Bottom right 🎧 - "Can't find an answer, click here" - Enter "manual" in the input box below - Select "Transfer to human" in the reply message and choose the relevant issue.

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