JPMorgan CEO warns that AI could advance too quickly for society

Source: CritpoTendencia Original Title: JPMorgan CEO fears AI advancing too quickly for society Original Link: Jamie Dimon, CEO of JPMorgan Chase, reignited the debate on the impact of artificial intelligence on employment by warning that its advancement could occur at a pace difficult for society to absorb.

During his participation in the World Economic Forum in Davos, the banker warned that these changes risk being <>, and emphasized the urgent need to prepare workers and adapt public policies to ensure a more balanced transition.

The employment impact JPMorgan anticipates

During his speech, Dimon stated that artificial intelligence will likely reduce JPMorgan Chase’s workforce over the next five years, even if the global economy maintains a growth trajectory.

With more than 318,000 employees currently, the bank faces a process where AI will not only eliminate and transform jobs but also create new employment opportunities, according to the executive himself.

However, Jamie Dimon warned that this phenomenon transcends the financial sector. As an example, he mentioned the nearly two million commercial truck drivers in the United States who could see their jobs threatened if automation advances abruptly.

In light of this scenario, the CEO emphasized the need for coordinated action between governments and companies to promote training programs and provide financial support to displaced workers.

In his view, the transition must be gradual to avoid social tensions, as it cannot solely rely on corporate decisions. <>, he affirmed.

The dilemma between efficiency and stability

Jamie Dimon was clear in stating that, if necessary to preserve social stability, companies like JPMorgan would be willing to accept regulations that limit mass layoffs.

In this regard, he considered it essential to anticipate the adverse effects of AI through contingency plans that include incentives for professional training, retraining programs, and even a planned slowdown of automation pace.

At the same time, the executive highlighted that the competitive environment in banking has changed structurally. Today, financial institutions not only compete with each other but also with fintechs like Stripe, PayPal, or Revolut, which pressure user experience and operational efficiency.

Under this scenario, investing in artificial intelligence becomes key to maintaining competitiveness. However, Dimon warned that its adoption cannot be limited to technological improvements but also requires rethinking the relationship with clients and internal operational models.

An inevitable structural change

For Jamie Dimon, the impact of artificial intelligence will be comparable to major historical milestones like the printing press or electricity, with the capacity to transform virtually all existing jobs.

In the case of JPMorgan, technology is already applied in areas such as risk management, fraud prevention, marketing, customer service, and credit analysis. According to the CEO, this adoption is not only changing the bank’s internal structure but also how users interact with financial services.

Consequently, Dimon argues that the real challenge goes beyond technology and is rooted in the human and social level. In his opinion, governments, companies, and workers must anticipate the effects of AI to ensure its integration leads to inclusive and sustainable progress.