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Gate.io > Help Center > Spot & Margin Trade > Crypto-to-crypto Trade
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Guide to Deposit Self-Service Acceleration (APP)
Gate.io
Updated at:63 days 0 hours ago
In order to improve user experience and alleviate the problem of transactions taking too long due to network traffic and other reasons, Gate.io has launched the "self-service acceleration" feature. When making a deposit, if it is taking a longer time than usual for the deposit to complete, or the record of the deposit is missing, you can use the "self-service acceleration" feature to accelerate the process.

Please wait patiently for 5-30 minutes after submitting the acceleration request to see if it is credited. If it still not, you can continue to wait for 60 more minutes or submit a ticket. (Help center article on how to submit a ticket: https://www.gate.io/en/help/guide/common/23119)

How to use the self-service acceleration feature

Step 1: Open Gate.io app and log in to your account. Click on "Wallet" on the bottom menu bar. Click on "Deposit" or go to "Spot Account"-"Deposit".



Step 2: Select the coin you want to deposit. Click on "Speed it up".


Step 3: Select the chain. Then click on "Submit a request for accelerated recharge".


Step 4: Input the transaction hash (TxID) and click on "OK".


Step 5: Wait patiently after submitting the request for acceleration.

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