• From- To time of the change range
    Theme
    Bright
    Classic black
    Pitch black
  • Language
    • 简体中文
    • English
    • Tiếng Việt
    • 繁体中文
    • Español
    • Русский язык
    • Français
    • Deutsch
    • Italiano
    • Português
    • ภาษาไทย
    • Indonesia
    • Türkçe
    • 日本語
    Exchange Rate Switch
    • CNY
    • USD
    • KRW
    • VND
    • EUR
    • GBP
    • HKD
    • JPY
    • RUB
    • TRY
    • INR

Gate.io Help Center

Customer Support / Ticket

Enter keywords to find answers
Gate.io > Help Center > Guide > Account Security
More article in the group
How to Link & Update Email Address
Gate.io
Updated at:33 days 15 hours ago
lv

Log in to your account. Place your cursor on the top-right profile icon and go to "Security verification" - "Email Setup" - "Immediate binding".

Input your email address, the verification code received via email, and your fund password. Then click on "Email Setup". img

Open your Gate.io mobile app and log in to your account. Click on the top-left profile icon and go to "Security Center" - "Link Email".

img
img

Input all of the required information (email address, email verification code, SMS verification code, and fund password). After all blanks are filled in correctly, confirm linking this email address to your account.

img

How to update the email address linked:

Once an email address is linked to a Gate.io account, the email address can be replaced with a new one but it cannot be unlinked. When trading, if your linked email is no longer in use and thus cannot receive verification codes, you need to provide your Gate.io username, user ID, old email address, new email address, legal name, the city you are registered at, names of the currencies that you trade, a photo of you holding your ID and a piece of paper with your Gate.io username (the paper note must also include a description of the problem you have, the phone number linked to your account, and the time when this paper note is written). You may submit a ticket on Gate.io website or send an email containing the above-mentioned information and materials to support@mail.gate.io.

Can't find the answer you want?Submit a Ticket
Back to top

Gate.io > Help Center > Search Results

search for “ ” returned: entries

Can't find the answer you want?Submit a Ticket